FAM Living - City Walk - Urban Staycations

Please inform FAM Living - City Walk - Urban Staycations in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of AED 2000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. This property is a registered holiday home apartment; it is also a serviced apartment but not a standalone hotel. All guests are required to provide photo identifications or passport copies at least 24 hours before arrival to allow time to facilitate check-ins. Please note that parties/ gatherings, smoking inside the apartments & pets are not allowed on any unit as per community management rules. All units are provided to our valuable guests in a neat and serviced order, any additional housekeeping services during guest stays can be arranged upon client’s request at an additional cost. Payment before arrival via bank transfer can also be accepted. The Guest Relations Executive of FAM Holiday Homes - City Walk can provide further instructions. Please note that all late check-ins after 9:00 PM (UAE time) are subject to an additional charge of 200 AED.