Aurora Heights by Grandeur Property

- The minimum age required for the lead guest is 21 - Infants will be counted as a guest - Strictly no stag or hen parties - Strictly NO smoking inside the property (penalty of £150.00 if signs of smoking have been found) - If the Property has been found to be in need of a deep clean after the guests departure the guest in question agrees to pay £100.00 to cover labour and additional cleaning) - All guests agree to sign into our property via our external check-in form. Failure to check-in or check-in correctly will mean your stay will be cancelled and you will not be allowed access into the property. - We please ask all guests to respect our neighbours. Quiet hours operate from 11 pm to 8 am. -Additional linen for sofa bed arrangements incurs a one-time fee of £20. Please contact customer service 48 hours prior to check-in, and we will provide instructions on how to order it. Disclaimer: ALL unauthorised early check-in's or late check-out's will carry a penalty fee of £50 per additional hour overstayed. A late check-out could also incur a relocation and/or cancellation fee chargeable to you, the guest, should Grandeur Property Management Limited lead to a loss of income due to interruptions to a future booking.La struttura non è disponibile per feste di addio al nubilato/celibato o simili. Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.